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  • We always have someone on hand to answer your questions. We believe in the timeliness of customer service, and will do everything possible to satisfy our customers. If you have any problems, comments, or suggestions, please contact us.


  • Customer Service:

    For questions regarding order status and other after-sales support, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress, and request help by submitting a Customer Service ticket. We normally respond to all tickets within 1 working day.

  • Sales:

    If you need information before you buy, you can start a Live Chat with our online sales representatives. If Live Chat is not available, you will be directed to an online form to submit an inquiry. Once you submit an inquiry, you can track progress and submit updates in My Inquiries.

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payment methods and lead time
Festival Remind 节日提醒
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WishList
Overview
Shipping & Returns
import country customs clearance 进口国清关
Location & Working Hours
FAQ
differences between BK7, quartz and sapphire
What's the differences between IPL, Elight, SHR, ESHR?
Comparison of IPL xenon flash lamps
If handpiece light guide stop cooling?
Comparison of water pumps
News
Notice about the increase of international freight
Firstlight raises prices 001191210
Transfer account change notice
Possibilities of lamp sizes for a certain cavity
Spare parts of cavity set